We are excited to announce the introduction of new roles, rights, and permission functionality for our users. With this new feature, users will have more control over their data and who can access it.
One of the main advantages of this new feature is that it allows users to assign specific roles to different members of their team. For example, a user can assign the role of “admin” to one team member and “editor” to another. The admin will be able to use all of the platform’s data and features, while the editor will only be able to use some of the platform’s data and features. This allows for a more secure and efficient way of managing data within the team.
Another advantage of this new feature is the ability to assign different levels of permissions to different users. For example, a user can assign the permission to “view” data to one team member and “edit” permission to another. This allows for a more granular level of control over data access and functionality.
Activation Studio’s new roles and rights, permission functionality is a game-changer for our users. It allows for more control over data, greater flexibility in user management, and a more secure and efficient way of managing data within the team. We are excited to see how our users will use this new feature to enhance their workflows and drive better results.
Most businesses are familiar with cookies. Since it obtains consumer data, it belongs to a crucial part of establishing personalized consumer experience. However, as Google changes its privacy and transparency control, businesses have to make major changes concerning the collection of consumer data. The Interaction Designer of Activation Studio facilitates these major changes within your company and makes the transformation less painful as these changes sound at first sight.
The importance of gathering consumer data
It is essential to collect consumer behavior data as the consumer insights are revenue driving for your company. You acquire information about their habits, behaviors, and demographics. Thus, businesses can make more informed decisions. It is not only important to ascertain more information about your audience, it likewise helps you to find your target audience and potential new customers. Due to finding out more about your own audience, it is easier to target new lookalike audiences. Market data gives you more information about the product use as well. Hence, personalized customer experience can likewise be built from the insights of how consumers use the product.
The most common way of gathering these market and consumer insights is by using third-party cookies and data. Cookies are small pieces of text sent to your browser when visiting a website. The website remembers the information about your visit thanks to cookies. Consequently, the next website visit will be effortless and the site will have more added value for you. Cookies enables you access to features like language choice, content of a shopping card, information relating to your session and product optimization. These features do add more value to a consumers website visit. However, by the end of 2023, Google introduces third-party cookie restrictions in order to make the internet a more privacy-friendly space. Thus, companies have to make a switch and gather primary data when tracking journeys.
Rather first-party data than third-party data
Next to the fact that businesses do not have the choice between first or third-party data from the end of 2023 onwards anyways, first-party data entails multiple benefits and is definitely worth using it. First-party data is the most trustworthy and reliable information a business can have since it directly comes from the audience. Although, it requires more time and effort to process first-party data, it reduces costs, it offers individual engagement and a detailed insight. The risk with third-party data is the insecurity about how accurately the segments are target. On the opposite, primary data does insure accuracy, reliability, and relevance within the data and the segmentation. As the company has a close connection with the data source, the probability of error appearing is smaller as well. Another advantage of first-party data, which is relevant to mention, is the privacy and data protection. Due to the direct connection to the data base, privacy concerns are unnecessary. This does also imply more control over the data. This direct connection to the audience likewise leads to a more personalized experience and increased trust towards the consumer
Collecting first-party data with the Interaction Designer of Activation Studio
As mentioned before, the importance of gathering primary data increases. The newest tool of Activation Studio, Interaction Designer, does collect behavioral data of leads. The marketer can create and activate tags, which lead to interactions. The Interaction Designer can track multiple websites at the same time. This tool does not only contain all the advantages of collecting first-party data but it likewise involves the benefits of being connected to the Segment- and Score Designer. Thus, marketers can directly use the obtained interactions to create more effective and personalized campaigns by scoring these interactions and building segments based on these.
A non-technical Salesforce Marketing Cloud Solution
Are you using Salesforce Marketing Cloud but do not have sufficient technical knowledge to master SQL queries or filters? Then, the Segment Designer, one of the two tools of Activation Studio, is the ideal device for you! We developed it to make the process of targeting specific segments more efficient, less time consuming and easier.
Filters or SQL queries
When creating segments on SF Marketing Cloud, you can either use filters or SQL queries. This requires a high level of technical knowledge of the data model, which some marketers might not have or do not pursue to obtain. Thus, this challenge often leads to cooperation between the marketer and the IT team. The Segment Designer offers a more friendly workflow. Therefore, marketers can focus more on the campaign itself than on the technical aspects of building the segment.
New Journey Builder campaign
Imagine an online women’s fashion brand wants to start a new journey for fashionable skirts in Marketing Cloud Journey Builder. With this campaign they want to target existing fashionistas between 25 and 35 years old. However, they particularly focus on already existing customers to have the highest probability on potential consumers. Without the Segment Designer, this would be a scenario some marketers would shy away from. However, with the included drag-and-drop system of our application, creating such Salesforce segments become no obstacle in a marketer’s journey anymore. Instead of using SQL or filters, the marketer only has to drag the criteria “age span of 25-35” and “existing customer” to one category in order to make one coherent segment.
More than just segmentation
It does not only provide the possibility of easily creating segments in Salesforce Marketing Cloud. After building the segment the marketer can create a journey, which consequently, can be tracked. It then assembles and evaluates the metrics of activities within the journey. After the creation of the journey the benchmark can be calculated and an objective in the journey can be determined as well. Due to the primary data gathered, the application shows the goal fulfillment of the journey.
Thus, the segment designer does not only have the benefit of creating Salesforce segments. It likewise provides the opportunity of tracking the journey of this segment. Hence, you can gather and work with your first party data instead of relying on third-party data, which is currently the case.
Does this attract your interest? Then, find out more.
We’re currently accepting applications to receive early access to our new Marketing Cloud solution. Are you interested in Activation Studio and do you want to receive early access as soon as possible? Fill in the following form and we’ll get back to you before you can finish your SQL query.
Creating segments in Marketing Cloud can be time consuming and often demands SQL knowledge. Activation Studio offers an alternative to SQL queries and activities. As a marketer you want to focus on creating engaging campaigns.
People who have experience in Marketing Cloud there are a few ways to segment your data. All of which have their pros and cons. Too simple, too complex or too expensive.
Activation Studio offers an alternative for the above for marketers who are looking for an easy to use, time saving and extensive segmentation solution Salesforce for Marketing Cloud. Learn more about our drag-and-drop Segment Designer.
What is a SQL Activity?
Using SQL in Marketing Cloud is done via an activity that retrieves data extension or data view information matching your criteria, then includes that information in a data extension. You use SQL to create the query you use in the query activity. These activities can be used in Automation Studio to create sequential processes. Learn more about SQL Activities in Marketing Cloud.